FYi...
Well yesterday I ran the update via Home2 on my GO720 and now it wont
turn on.
It was working fine until then, I switched it on, the program detected
it as usual and ran the update, I then get a message saying that the
device will now be restarted as part of the update process, well it
turned it off but not back on, I waited 15 minutes, there was no
activity anywhere so I tried to turn it on myself,...no go so I goes to
the FAQ's,....nothing there, tried a reset, still no go, left it on
charge overnight and this morning still no go.
I e-mailed support yesterday but haven't as yet received a fix, I think
I will give them a ring today sometime, thank goodness it is still in
warranty by one month.

Leo

Leonard wrote:
> FYi...
> Well yesterday I ran the update via Home2 on my GO720 and now it wont
> turn on.
> It was working fine until then, I switched it on, the program detected
> it as usual and ran the update, I then get a message saying that the
> device will now be restarted as part of the update process, well it
> turned it off but not back on, I waited 15 minutes, there was no
> activity anywhere so I tried to turn it on myself,...no go so I goes to
> the FAQ's,....nothing there, tried a reset, still no go, left it on
> charge overnight and this morning still no go.
> I e-mailed support yesterday but haven't as yet received a fix, I think
> I will give them a ring today sometime, thank goodness it is still in
> warranty by one month.
>
> Leo
FYi.
Well, just tried the reset again for the umteenth time and low and
behold the bloody thing turned on and is working fine, what a
frustration device this is.

Question: has anyone ever found a reason why they behave like this.
Leo

Leonard wrote:
> Leonard wrote:
>> FYi...
>> Well yesterday I ran the update via Home2 on my GO720 and now it wont
>> turn on.
>> It was working fine until then, I switched it on, the program detected
>> it as usual and ran the update, I then get a message saying that the
>> device will now be restarted as part of the update process, well it
>> turned it off but not back on, I waited 15 minutes, there was no
>> activity anywhere so I tried to turn it on myself,...no go so I goes
>> to the FAQ's,....nothing there, tried a reset, still no go, left it on
>> charge overnight and this morning still no go.
>> I e-mailed support yesterday but haven't as yet received a fix, I
>> think I will give them a ring today sometime, thank goodness it is
>> still in warranty by one month.
>>
>> Leo
> FYi.
> Well, just tried the reset again for the umteenth time and low and
> behold the bloody thing turned on and is working fine, what a
> frustration device this is.
>
> Question: has anyone ever found a reason why they behave like this.
> Leo
Is it possible you are in a different time zone to TT, so the update
might have set your device to the "wrong" date, ie one that didn't match
the internal clock until a few hours later?

On Thu, 14 May 2009 05:11:01 +0100, Leonard wrote
(in article <Gd-(E-Mail Removed)>):

> Leonard wrote:
>> FYi...
>> Well yesterday I ran the update via Home2 on my GO720 and now it wont
>> turn on.
>> It was working fine until then, I switched it on, the program detected
>> it as usual and ran the update, I then get a message saying that the
>> device will now be restarted as part of the update process, well it
>> turned it off but not back on, I waited 15 minutes, there was no
>> activity anywhere so I tried to turn it on myself,...no go so I goes to
>> the FAQ's,....nothing there, tried a reset, still no go, left it on
>> charge overnight and this morning still no go.
>> I e-mailed support yesterday but haven't as yet received a fix, I think
>> I will give them a ring today sometime, thank goodness it is still in
>> warranty by one month.
>>
>> Leo
> FYi.
> Well, just tried the reset again for the umteenth time and low and
> behold the bloody thing turned on and is working fine, what a
> frustration device this is.
>
> Question: has anyone ever found a reason why they behave like this.
> Leo

I had a similar problem- it came on but was unresponsive and wouldn't connect
to my mac. I tried resetting to no avail. Eventually I took a risk- deleted
the tomtom software. It redownloaded and restored on next connecting and all
is OK. This time I let it go through a long period of housekeeping before
trying to disconnect itself.

Leonard wrote:
> FYi...
> Well yesterday I ran the update via Home2 on my GO720 and now it wont
> turn on.
> It was working fine until then, I switched it on, the program detected
> it as usual and ran the update, I then get a message saying that the
> device will now be restarted as part of the update process, well it
> turned it off but not back on, I waited 15 minutes, there was no
> activity anywhere so I tried to turn it on myself,...no go so I goes to
> the FAQ's,....nothing there, tried a reset, still no go, left it on
> charge overnight and this morning still no go.
> I e-mailed support yesterday but haven't as yet received a fix, I think
> I will give them a ring today sometime, thank goodness it is still in
> warranty by one month.
>
> Leo

I had a similar problem with 130S. When it's working well, backup using
windows explorer (just drag and drop to a folder). Do this when HOME
program is not running. Keep this for an emergency recovery. You can
still do backup and restore using home, just don't disturb the good copy
you made above.
The advantage of using home for backup and recovery (when recovery
works) is home will only update changed or new files so it's normally
faster.
It's not unusual for the unit to take it's time to turn on after using
home. I think you'll find it's finding the satellites first. After that
it will turn on then search for satellites. When you are running home,
always use the menu item to disconnect and only do so when prompted to
do so. If not using home, use the windows taskbar to safely remove.

On the 103S, after about two weeks of non use it won't turn on until
unit is plugged in to a power source or recharged. The first time I turn
it on after this it takes a long time to respond, then comes up with a
nag screen. Not sure if other models self-discharge like this.
Dave Cohen

Dave Cohen wrote:
> Leonard wrote:
>> FYi...
>> Well yesterday I ran the update via Home2 on my GO720 and now it wont
>> turn on.
>> It was working fine until then, I switched it on, the program detected
>> it as usual and ran the update, I then get a message saying that the
>> device will now be restarted as part of the update process, well it
>> turned it off but not back on, I waited 15 minutes, there was no
>> activity anywhere so I tried to turn it on myself,...no go so I goes
>> to the FAQ's,....nothing there, tried a reset, still no go, left it on
>> charge overnight and this morning still no go.
>> I e-mailed support yesterday but haven't as yet received a fix, I
>> think I will give them a ring today sometime, thank goodness it is
>> still in warranty by one month.
>>
>> Leo
>
> I had a similar problem with 130S. When it's working well, backup using
> windows explorer (just drag and drop to a folder). Do this when HOME
> program is not running. Keep this for an emergency recovery. You can
> still do backup and restore using home, just don't disturb the good copy
> you made above.
> The advantage of using home for backup and recovery (when recovery
> works) is home will only update changed or new files so it's normally
> faster.
> It's not unusual for the unit to take it's time to turn on after using
> home. I think you'll find it's finding the satellites first. After that
> it will turn on then search for satellites. When you are running home,
> always use the menu item to disconnect and only do so when prompted to
> do so. If not using home, use the windows taskbar to safely remove.
>
> On the 103S, after about two weeks of non use it won't turn on until
> unit is plugged in to a power source or recharged. The first time I turn
> it on after this it takes a long time to respond, then comes up with a
> nag screen. Not sure if other models self-discharge like this.
> Dave Cohen
Yes, My TT One self discharges in about 2 weeks. It seems that when
brand new in the box they are really switched OFF, however after use
they only go to sleep. TomTom offered a fix involving removing a bunch
of files and then re-installing the software. This worked for a short
while but was a pain to do regularly, so I just make sure to give a
little charge every so often

Peter wrote:
> Dave Cohen wrote:
>> Leonard wrote:
>>> FYi...
>>> Well yesterday I ran the update via Home2 on my GO720 and now it wont
>>> turn on.
>>> It was working fine until then, I switched it on, the program
>>> detected it as usual and ran the update, I then get a message saying
>>> that the device will now be restarted as part of the update process,
>>> well it turned it off but not back on, I waited 15 minutes, there was
>>> no activity anywhere so I tried to turn it on myself,...no go so I
>>> goes to the FAQ's,....nothing there, tried a reset, still no go, left
>>> it on charge overnight and this morning still no go.
>>> I e-mailed support yesterday but haven't as yet received a fix, I
>>> think I will give them a ring today sometime, thank goodness it is
>>> still in warranty by one month.
>>>
>>> Leo
>>
>> I had a similar problem with 130S. When it's working well, backup
>> using windows explorer (just drag and drop to a folder). Do this when
>> HOME program is not running. Keep this for an emergency recovery. You
>> can still do backup and restore using home, just don't disturb the
>> good copy you made above.
>> The advantage of using home for backup and recovery (when recovery
>> works) is home will only update changed or new files so it's normally
>> faster.
>> It's not unusual for the unit to take it's time to turn on after using
>> home. I think you'll find it's finding the satellites first. After
>> that it will turn on then search for satellites. When you are running
>> home, always use the menu item to disconnect and only do so when
>> prompted to do so. If not using home, use the windows taskbar to
>> safely remove.
>>
>> On the 103S, after about two weeks of non use it won't turn on until
>> unit is plugged in to a power source or recharged. The first time I
>> turn it on after this it takes a long time to respond, then comes up
>> with a nag screen. Not sure if other models self-discharge like this.
>> Dave Cohen
> Yes, My TT One self discharges in about 2 weeks. It seems that when
> brand new in the box they are really switched OFF, however after use
> they only go to sleep. TomTom offered a fix involving removing a bunch
> of files and then re-installing the software. This worked for a short
> while but was a pain to do regularly, so I just make sure to give a
> little charge every so often

They told me to do a reset when turning off (hold on/off switch for a
while). This helps but only by extending the discharge time so now I
plug into the computer once a week if not using.
Dave Cohen