My TomTom One XL keeps turning its self on. It can be off for days an then all of a sudden it kicks
into life. I've done a few searches on the web and it appears that other owners of TomTom's, not
just my model, are having the same problem. It appears that TomTom are denying that this problem
occurs and don't have a fix :-(

Has anyone else had this happen and been able to fix it?

"Dave {ð¿ð}" <(E-Mail Removed)_media.co.uk> wrote in message
news:S6T_l.18358$(E-Mail Removed)2...
My TomTom One XL keeps turning its self on. It can be off for days an then
all of a sudden it kicks
into life. I've done a few searches on the web and it appears that other
owners of TomTom's, not
just my model, are having the same problem. It appears that TomTom are
denying that this problem
occurs and don't have a fix :-(

Has anyone else had this happen and been able to fix it?

*******

I have an XL 30 and I have had mine turn on by itself 3 times. I have done
a reset (see Tomtom support email below)and it hasn't happened for about 3
weeks, so may be fixed. Time will tell. Could you keep me posted on any
resolution you might find.
larry17 at gmail.com

TT Support suggested this:



Thank you for contacting TomTom Customer Support

We believe the issue with your device to be relating to your software
installation, we therefore ask you to follow the steps below:

1- On your TomTom, reset the device to factory settings and also reset the
battery.

To perform a Factory Reset and a battery reset please do the following:

• Switch on the unit
• Go to 'Change Preferences' (ensure all menu options are visible)
• Go to the last screen and select 'Reset Factory Settings'
• Select 'Yes'
• A language select screen will load up, when this happens, use a small pin
or paperclip to soft reset the unit.
You can view step by step reset instructions here:
http://www.tomtom.com/6965
• Then go through the setup procedure again if it asks you
• See if the problem continues.

2- If that does not resolve your issue, follow these instructions:

• On your computer open Start/My Computer
• Connect the device to your computer and turn it on.
• You will see a disk drive appear called 'internal'
• Right click on the disk drive and select 'properties'
• From the properties box, click on the tab called 'tools'
• Select 'Error Checking'
• Make sure both options are ticked and press 'start'
• Disconnect your TomTom and let it load up.
• See if the problem continues.

3- If the issue still remains, please follow these steps:

Please follow the instructions on this webpage:-

http://www.tomtom.com/6178

You should no longer have the issues that you are experiencing with your
TomTom device.

With Best Regards

The TomTom Customer Support Team

"Larry" <(E-Mail Removed)> wrote in message news:4a3c094a$0$7463$(E-Mail Removed) ...
>
> "Dave {ð¿ð}" <(E-Mail Removed)_media.co.uk> wrote in message
> news:S6T_l.18358$(E-Mail Removed)2...
> My TomTom One XL keeps turning its self on. It can be off for days an then
> all of a sudden it kicks
> into life. I've done a few searches on the web and it appears that other
> owners of TomTom's, not
> just my model, are having the same problem. It appears that TomTom are
> denying that this problem
> occurs and don't have a fix :-(
>
> Has anyone else had this happen and been able to fix it?
>
> *******
>
> I have an XL 30 and I have had mine turn on by itself 3 times. I have done
> a reset (see Tomtom support email below)and it hasn't happened for about 3
> weeks, so may be fixed. Time will tell. Could you keep me posted on any
> resolution you might find.
> larry17 at gmail.com
>
Thanks for the info, I will give it a try and if I find anything else out I will post it here.

"Brian Watson" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>
> "Dave {ð¿ð}" <(E-Mail Removed)_media.co.uk> wrote in message
> news:S6T_l.18358$(E-Mail Removed)2...
>> My TomTom One XL keeps turning its self on. It can be off for days an then all of a sudden it
>> kicks into life. I've done a few searches on the web and it appears that other owners of
>> TomTom's, not just my model, are having the same problem. It appears that TomTom are denying that
>> this problem occurs and don't have a fix :-(
>>
>> Has anyone else had this happen and been able to fix it?
>
> Last time this was mentioned here I suggested the original poster may have been allowing their
> attractive partner to borrow it and THAT was what kept turning it on.
>
That is not happening in this case.

My XL 30 has turned itself on several times.
I have tried the reset suggested in Larry's message from support.
It will be interesting to see if this fixes it.

John

On Fri, 19 Jun 2009 22:07:59 +0100, "Dave {ð¿ð}"
<(E-Mail Removed)_media.co.uk> wrote:

>My TomTom One XL keeps turning its self on. It can be off for days an then all of a sudden it kicks
>into life. I've done a few searches on the web and it appears that other owners of TomTom's, not
>just my model, are having the same problem. It appears that TomTom are denying that this problem
>occurs and don't have a fix :-(
>
>Has anyone else had this happen and been able to fix it?
>