Is my partner's TomTOM One third edition nurdled beyond repair? When she
tries to connect it to her computer (or perhaps more relevantly, to ANY
computer) it eventually shows up in Windows 7 "Devices & Printers", but not
as a drive in "Computer". The entry in "Devices etc." shows two entries in
"properties" as a storage device and as a USB device, both OK, but not the
third entry that mine shows as a drive letter.

If I follow normal procedure and connect it with a USB cable, and THEN turn
it in, it merely asks for her PIN and then starts up as if not connected.
Strangely enough, if I turn it on first and THEN plug it in, it shows the
"connect to computer - No/Yes" screen, and on hitting "yes" it connects (the
usual USB device connecting sound" but only with the limitations mentioned
above.

Naturally I've been through all the suggestions on the TomTom website and
those made by customer services (soft reset first etc.) I've reinstalled
TomTom Home, but as it's not correctly connected anyway that was a vain
hope. I'm not very techie, but my guess is that it is showing up the storage
capacity, but not booting as a drive. Does that make any sense? Any
suggestions?

--
Regards,

Bob

Remove "x" to reply by e-mail

On Thu, 18 Mar 2010 10:54:24 -0000, Bob Henson wrote:

> Is my partner's TomTOM One third edition nurdled beyond repair? When she
> tries to connect it to her computer (or perhaps more relevantly, to ANY
> computer) it eventually shows up in Windows 7 "Devices & Printers", but not
> as a drive in "Computer". The entry in "Devices etc." shows two entries in
> "properties" as a storage device and as a USB device, both OK, but not the
> third entry that mine shows as a drive letter.
>
> If I follow normal procedure and connect it with a USB cable, and THEN turn
> it in, it merely asks for her PIN and then starts up as if not connected.
> Strangely enough, if I turn it on first and THEN plug it in, it shows the
> "connect to computer - No/Yes" screen, and on hitting "yes" it connects (the
> usual USB device connecting sound" but only with the limitations mentioned
> above.
>
> Naturally I've been through all the suggestions on the TomTom website and
> those made by customer services (soft reset first etc.) I've reinstalled
> TomTom Home, but as it's not correctly connected anyway that was a vain
> hope. I'm not very techie, but my guess is that it is showing up the storage
> capacity, but not booting as a drive. Does that make any sense? Any
> suggestions?

Maybe.

Go to Disk Management and try to assign a drive letter to the drive, if it
shows there. If it doesn't show there, something is amiss.

To get to Disk Management, here's one way that is version independent, I
think (since you didn't tell us which version of Windows). Open Windows
Explorer (not Internet Explorer), right click on Computer or My Computer,
choose Manage from the menu, and find Disk Management in the window that
will appear in few seconds.

--
Gene E. Bloch letters0x40blochg0x2Ecom

"Gene E. Bloch" <not-(E-Mail Removed)> wrote in message
news:(E-Mail Removed):

> On Thu, 18 Mar 2010 10:54:24 -0000, Bob Henson wrote:
>
> > Is my partner's TomTOM One third edition nurdled beyond repair? When she
> > tries to connect it to her computer (or perhaps more relevantly, to ANY
> > computer) it eventually shows up in Windows 7 "Devices & Printers", but not
> > as a drive in "Computer". The entry in "Devices etc." shows two entries in
> > "properties" as a storage device and as a USB device, both OK, but not the
> > third entry that mine shows as a drive letter.
> >
> > If I follow normal procedure and connect it with a USB cable, and THEN turn
> > it in, it merely asks for her PIN and then starts up as if not connected.
> > Strangely enough, if I turn it on first and THEN plug it in, it shows the
> > "connect to computer - No/Yes" screen, and on hitting "yes" it connects (the
> > usual USB device connecting sound" but only with the limitations mentioned
> > above.
> >
> > Naturally I've been through all the suggestions on the TomTom website and
> > those made by customer services (soft reset first etc.) I've reinstalled
> > TomTom Home, but as it's not correctly connected anyway that was a vain
> > hope. I'm not very techie, but my guess is that it is showing up the storage
> > capacity, but not booting as a drive. Does that make any sense? Any
> > suggestions?
>
> Maybe.
>
> Go to Disk Management and try to assign a drive letter to the drive, if it
> shows there. If it doesn't show there, something is amiss.
>
> To get to Disk Management, here's one way that is version independent, I
> think (since you didn't tell us which version of Windows). Open Windows
> Explorer (not Internet Explorer), right click on Computer or My Computer,
> choose Manage from the menu, and find Disk Management in the window that
> will appear in few seconds.

Hmm, when I tried to connect it again it caused a BSOD error. When I got
it to connect, it didn't show up in Disk Management, so I guess that
means it's had it. Oddly enough, it still works fine as a satnav - we
just can't update it. We'll use it till the maps are too far out of date
to bother, and then bin it. Thanks for the help;


Regards,

Bob

On Thu, 18 Mar 2010 19:51:41 +0000, Bob henson wrote:

> "Gene E. Bloch" <not-(E-Mail Removed)> wrote in message
> news:(E-Mail Removed):
>
>> On Thu, 18 Mar 2010 10:54:24 -0000, Bob Henson wrote:
>>
>>> Is my partner's TomTOM One third edition nurdled beyond repair? When she
>>> tries to connect it to her computer (or perhaps more relevantly, to ANY
>>> computer) it eventually shows up in Windows 7 "Devices & Printers", but not
>>> as a drive in "Computer". The entry in "Devices etc." shows two entries in
>>> "properties" as a storage device and as a USB device, both OK, but not the
>>> third entry that mine shows as a drive letter.
>>>
>>> If I follow normal procedure and connect it with a USB cable, and THEN turn
>>> it in, it merely asks for her PIN and then starts up as if not connected.
>>> Strangely enough, if I turn it on first and THEN plug it in, it shows the
>>> "connect to computer - No/Yes" screen, and on hitting "yes" it connects (the
>>> usual USB device connecting sound" but only with the limitations mentioned
>>> above.
>>>
>>> Naturally I've been through all the suggestions on the TomTom website and
>>> those made by customer services (soft reset first etc.) I've reinstalled
>>> TomTom Home, but as it's not correctly connected anyway that was a vain
>>> hope. I'm not very techie, but my guess is that it is showing up the storage
>>> capacity, but not booting as a drive. Does that make any sense? Any
>>> suggestions?
>>
>> Maybe.
>>
>> Go to Disk Management and try to assign a drive letter to the drive, if it
>> shows there. If it doesn't show there, something is amiss.
>>
>> To get to Disk Management, here's one way that is version independent, I
>> think (since you didn't tell us which version of Windows). Open Windows
>> Explorer (not Internet Explorer), right click on Computer or My Computer,
>> choose Manage from the menu, and find Disk Management in the window that
>> will appear in few seconds.
>
> Hmm, when I tried to connect it again it caused a BSOD error. When I got
> it to connect, it didn't show up in Disk Management, so I guess that
> means it's had it. Oddly enough, it still works fine as a satnav - we
> just can't update it. We'll use it till the maps are too far out of date
> to bother, and then bin it. Thanks for the help;
>
>
> Regards,
>
> Bob

The only other thought I have is trying a different USB cable. Not much to
offer, sorry :-(

But I agree, it doesn't sound good, with a BSOD and all that.

--
Gene E. Bloch letters0x40blochg0x2Ecom

On Thu, 18 Mar 2010 10:54:24 +0000, Bob Henson wrote:

> Is my partner's TomTOM One third edition nurdled beyond repair? When she
> tries to connect it to her computer (or perhaps more relevantly, to ANY
> computer) it eventually shows up in Windows 7 "Devices & Printers", but
> not as a drive in "Computer". The entry in "Devices etc." shows two
> entries in "properties" as a storage device and as a USB device, both
> OK, but not the third entry that mine shows as a drive letter.
>
> If I follow normal procedure and connect it with a USB cable, and THEN
> turn it in, it merely asks for her PIN and then starts up as if not
> connected. Strangely enough, if I turn it on first and THEN plug it in,
> it shows the "connect to computer - No/Yes" screen, and on hitting "yes"
> it connects (the usual USB device connecting sound" but only with the
> limitations mentioned above.
>
> Naturally I've been through all the suggestions on the TomTom website
> and those made by customer services (soft reset first etc.) I've
> reinstalled TomTom Home, but as it's not correctly connected anyway that
> was a vain hope. I'm not very techie, but my guess is that it is showing
> up the storage capacity, but not booting as a drive. Does that make any
> sense? Any suggestions?

First:

Try on a different machine, do a fresh install of tomtom home use a
different USB cable.

This way you'll have a much better idea of where the *real* problem is.





--
Nothing is as simple as it seems at first
Or as hopeless as it seems in the middle
Or as finished as it seems in the end.
----------------------
Mandriva Linux release 2010.0 (Official) for x86_64
2.6.31.12-desktop-1mnb AMD Athlon(tm) 64 X2 Dual Core Processor 4400+
----------------------

"Jim Whitby" <(E-Mail Removed)> wrote in message
news:hnuuft$icp$(E-Mail Removed):

> On Thu, 18 Mar 2010 10:54:24 +0000, Bob Henson wrote:
>
> > Is my partner's TomTOM One third edition nurdled beyond repair? When she
> > tries to connect it to her computer (or perhaps more relevantly, to ANY
> > computer) it eventually shows up in Windows 7 "Devices & Printers", but
> > not as a drive in "Computer". The entry in "Devices etc." shows two
> > entries in "properties" as a storage device and as a USB device, both
> > OK, but not the third entry that mine shows as a drive letter.
> >
> > If I follow normal procedure and connect it with a USB cable, and THEN
> > turn it in, it merely asks for her PIN and then starts up as if not
> > connected. Strangely enough, if I turn it on first and THEN plug it in,
> > it shows the "connect to computer - No/Yes" screen, and on hitting "yes"
> > it connects (the usual USB device connecting sound" but only with the
> > limitations mentioned above.
> >
> > Naturally I've been through all the suggestions on the TomTom website
> > and those made by customer services (soft reset first etc.) I've
> > reinstalled TomTom Home, but as it's not correctly connected anyway that
> > was a vain hope. I'm not very techie, but my guess is that it is showing
> > up the storage capacity, but not booting as a drive. Does that make any
> > sense? Any suggestions?
>
> First:
>
> Try on a different machine, do a fresh install of tomtom home use a
> different USB cable.
>
> This way you'll have a much better idea of where the *real* problem is.
>

Thanks for the ideas, but I've done all those already. I guess it's the
TomTom.


Regards,

Bob

On Fri, 19 Mar 2010 09:18:25 +0000, "Bob henson" <(E-Mail Removed)>
wrote:

>
>
>"Jim Whitby" <(E-Mail Removed)> wrote in message
>news:hnuuft$icp$(E-Mail Removed):
>
>> On Thu, 18 Mar 2010 10:54:24 +0000, Bob Henson wrote:
>>
>> > Is my partner's TomTOM One third edition nurdled beyond repair? When she
>> > tries to connect it to her computer (or perhaps more relevantly, to ANY
>> > computer) it eventually shows up in Windows 7 "Devices & Printers", but
>> > not as a drive in "Computer". The entry in "Devices etc." shows two
>> > entries in "properties" as a storage device and as a USB device, both
>> > OK, but not the third entry that mine shows as a drive letter.
>> >
>> > If I follow normal procedure and connect it with a USB cable, and THEN
>> > turn it in, it merely asks for her PIN and then starts up as if not
>> > connected. Strangely enough, if I turn it on first and THEN plug it in,
>> > it shows the "connect to computer - No/Yes" screen, and on hitting "yes"
>> > it connects (the usual USB device connecting sound" but only with the
>> > limitations mentioned above.
>> >
>> > Naturally I've been through all the suggestions on the TomTom website
>> > and those made by customer services (soft reset first etc.) I've
>> > reinstalled TomTom Home, but as it's not correctly connected anyway that
>> > was a vain hope. I'm not very techie, but my guess is that it is showing
>> > up the storage capacity, but not booting as a drive. Does that make any
>> > sense? Any suggestions?
>>
>> First:
>>
>> Try on a different machine, do a fresh install of tomtom home use a
>> different USB cable.
>>
>> This way you'll have a much better idea of where the *real* problem is.
>>
>
>Thanks for the ideas, but I've done all those already. I guess it's the
>TomTom.
>
>
Probably NOT the tomtom
Windows7 has some sort of issue with the tomtom file system or format
if I try to load my tomtom into explorer, I get message that there a
problem with file system & asking if i want windows rto fix
So I now only open the tomtom folders in tomtom home



>Regards,
>
>Bob
>
>
>

Bob henson a écrit :

>> > If I follow normal procedure and connect it with a USB cable, and
>> THEN turn
>> > it in, it merely asks for her PIN and then starts up as if not
>> connected.

I also noticed this problem when using a PIN ! Try to remove it.
I have a brand new ONE IQR ...trying to replace my old ONE v1
bought in 2006.

You also need to connect your TomTom to a direct USB plug (not via a
hub). I suppose it is more for power problem ...but sometimes not.


--
J-@-ck

On 3/20/2010 8:10 AM, Jack Simmons wrote:
> On Fri, 19 Mar 2010 09:18:25 +0000, "Bob henson"<(E-Mail Removed)>
> wrote:
>
>>
>>
>> "Jim Whitby"<(E-Mail Removed)> wrote in message
>> news:hnuuft$icp$(E-Mail Removed):
>>
>>> On Thu, 18 Mar 2010 10:54:24 +0000, Bob Henson wrote:
>>>
>>>> Is my partner's TomTOM One third edition nurdled beyond repair? When she
>>>> tries to connect it to her computer (or perhaps more relevantly, to ANY
>>>> computer) it eventually shows up in Windows 7 "Devices& Printers", but
>>>> not as a drive in "Computer". The entry in "Devices etc." shows two
>>>> entries in "properties" as a storage device and as a USB device, both
>>>> OK, but not the third entry that mine shows as a drive letter.
>>>>
>>>> If I follow normal procedure and connect it with a USB cable, and THEN
>>>> turn it in, it merely asks for her PIN and then starts up as if not
>>>> connected. Strangely enough, if I turn it on first and THEN plug it in,
>>>> it shows the "connect to computer - No/Yes" screen, and on hitting "yes"
>>>> it connects (the usual USB device connecting sound" but only with the
>>>> limitations mentioned above.
>>>>
>>>> Naturally I've been through all the suggestions on the TomTom website
>>>> and those made by customer services (soft reset first etc.) I've
>>>> reinstalled TomTom Home, but as it's not correctly connected anyway that
>>>> was a vain hope. I'm not very techie, but my guess is that it is showing
>>>> up the storage capacity, but not booting as a drive. Does that make any
>>>> sense? Any suggestions?
>>>
>>> First:
>>>
>>> Try on a different machine, do a fresh install of tomtom home use a
>>> different USB cable.
>>>
>>> This way you'll have a much better idea of where the *real* problem is.
>>>
>>
>> Thanks for the ideas, but I've done all those already. I guess it's the
>> TomTom.
>>
>>
> Probably NOT the tomtom
> Windows7 has some sort of issue with the tomtom file system or format
> if I try to load my tomtom into explorer, I get message that there a
> problem with file system& asking if i want windows rto fix
> So I now only open the tomtom folders in tomtom home
>
>
>
>> Regards,
>>
>> Bob
>>
>>
>>
No problem with my Dell Laptop and Windows 7

On Mon, 29 Mar 2010 21:31:07 -0400, Dave Cohen <(E-Mail Removed)>
wrote:

>On 3/20/2010 8:10 AM, Jack Simmons wrote:
>> On Fri, 19 Mar 2010 09:18:25 +0000, "Bob henson"<(E-Mail Removed)>
>> wrote:
>>
>>>
>>>
>>> "Jim Whitby"<(E-Mail Removed)> wrote in message
>>> news:hnuuft$icp$(E-Mail Removed):
>>>
>>>> On Thu, 18 Mar 2010 10:54:24 +0000, Bob Henson wrote:
>>>>
>>>>> Is my partner's TomTOM One third edition nurdled beyond repair? When she
>>>>> tries to connect it to her computer (or perhaps more relevantly, to ANY
>>>>> computer) it eventually shows up in Windows 7 "Devices& Printers", but
>>>>> not as a drive in "Computer". The entry in "Devices etc." shows two
>>>>> entries in "properties" as a storage device and as a USB device, both
>>>>> OK, but not the third entry that mine shows as a drive letter.
>>>>>
>>>>> If I follow normal procedure and connect it with a USB cable, and THEN
>>>>> turn it in, it merely asks for her PIN and then starts up as if not
>>>>> connected. Strangely enough, if I turn it on first and THEN plug it in,
>>>>> it shows the "connect to computer - No/Yes" screen, and on hitting "yes"
>>>>> it connects (the usual USB device connecting sound" but only with the
>>>>> limitations mentioned above.
>>>>>
>>>>> Naturally I've been through all the suggestions on the TomTom website
>>>>> and those made by customer services (soft reset first etc.) I've
>>>>> reinstalled TomTom Home, but as it's not correctly connected anyway that
>>>>> was a vain hope. I'm not very techie, but my guess is that it is showing
>>>>> up the storage capacity, but not booting as a drive. Does that make any
>>>>> sense? Any suggestions?
>>>>
>>>> First:
>>>>
>>>> Try on a different machine, do a fresh install of tomtom home use a
>>>> different USB cable.
>>>>
>>>> This way you'll have a much better idea of where the *real* problem is.
>>>>
>>>
>>> Thanks for the ideas, but I've done all those already. I guess it's the
>>> TomTom.
>>>
>>>
>> Probably NOT the tomtom
>> Windows7 has some sort of issue with the tomtom file system or format
>> if I try to load my tomtom into explorer, I get message that there a
>> problem with file system& asking if i want windows rto fix
>> So I now only open the tomtom folders in tomtom home
>>
>>
>>
>>> Regards,
>>>
>>> Bob
>>>
>>>
>>>
>No problem with my Dell Laptop and Windows 7

hmm .. maybe cause I running 64 bit, altho I would expect that the
file system would be common