Sat Nav Post Code Complaint any help?

Discussion in 'UK GPS' started by gizmot, Jun 7, 2011.

  1. gizmot

    gizmot Guest

    Sorry I am new, but cheesed off.

    Does anyone know who you complain to when people and deliveries with sat
    navs keep being sent to the wrong road?
    This has been happening for years. I am really feed up, I keep waiting
    in and then getting phone calls to say they are lost and are in the
    estate next to ours. The problem is that with the one way system it is a
    long way around from where they are being sent, to our house. If I know
    they are using a sat nav I usually tell them to go via a certain road
    and they get to me. However, I sometimes forget as we don't use one
    ourselves, to mention it. The problem is that it looks like you can
    drive through from the road they are sent to into our estate, but you
    can't. There have been bollards there for over 30 years. I don't
    understand it as when you put our postcode in to google it comes up with
    our Close (all have the same postcode), yet put it into a sat nav and it
    goes to the next estate which is a totally different postcode!




    --
    gizmot
     
    gizmot, Jun 7, 2011
    #1
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  2. gizmot

    Swifty Guest

    On Tue, 7 Jun 2011 19:10:01 +0100, gizmot
    <> wrote:

    >they are lost and are in the estate next to ours.


    You're not Mr Wickes, living in that huge warehouse thing in
    Basingstoke, are you? That's exactly what happened to me when I tried
    to find my way to their postcode.

    This is all down to satnav updates. Either postcode boundaries, or
    inaccessible roads.

    My TomTom allows me to register road changes (I recently removed an
    island exit which had been closed off with bollards). My updates get
    promoted to other people who trust me, and ultimately to the native
    maps used by TomTom. I also dabble in a little speed limit fixing
    where necessary.

    However, I doubt that the SatNav's used by delivery vehicles get
    updated very often.

    --
    Steve Swift
    http://www.swiftys.org.uk/swifty.html
    http://www.ringers.org.uk
     
    Swifty, Jun 8, 2011
    #2
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  3. On 07/06/2011 19:10, gizmot wrote:
    > Sorry I am new, but cheesed off.
    >
    > Does anyone know who you complain to when people and deliveries with sat
    > navs keep being sent to the wrong road?
    > This has been happening for years. I am really feed up, I keep waiting
    > in and then getting phone calls to say they are lost and are in the
    > estate next to ours. The problem is that with the one way system it is a
    > long way around from where they are being sent, to our house. If I know
    > they are using a sat nav I usually tell them to go via a certain road
    > and they get to me. However, I sometimes forget as we don't use one
    > ourselves, to mention it. The problem is that it looks like you can
    > drive through from the road they are sent to into our estate, but you
    > can't. There have been bollards there for over 30 years. I don't
    > understand it as when you put our postcode in to google it comes up with
    > our Close (all have the same postcode), yet put it into a sat nav and it
    > goes to the next estate which is a totally different postcode!


    Most GPS devices use map data from either TeleAtlas or Navteq. You can
    report errors on their websites:
    http://mapinsight.teleatlas.com/mapfeedback/
    http://mapreporter.navteq.com/

    Though it might be while before your reported error gets fixed, I
    presume TeleAtlas/NavTeq will check it against other surces or survey it
    first. And then it may be some time after that before the updated map
    actually appears on the GPS devices.

    --
    Craig Wallace
    http://craig.neogeo.org.uk
    http://www.neogeo.org.uk
     
    Craig Wallace, Jun 9, 2011
    #3
  4. gizmot

    Chris Blunt Guest

    On Tue, 7 Jun 2011 19:10:01 +0100, gizmot
    <> wrote:

    >
    >Sorry I am new, but cheesed off.
    >
    >Does anyone know who you complain to when people and deliveries with sat
    >navs keep being sent to the wrong road?


    You complain to the delivery company if you are their customer. If
    not, complain to the company who you ordered the goods from.

    It's their responsibility to find their way to your place. If any
    tools they use to help them achieve that are not up to the job, that's
    their problem.

    Chris
     
    Chris Blunt, Jun 9, 2011
    #4
  5. gizmot

    Roger Mills Guest

    On 09/06/2011 00:55, Craig Wallace wrote:

    >
    > Most GPS devices use map data from either TeleAtlas or Navteq. You can
    > report errors on their websites:
    > http://mapinsight.teleatlas.com/mapfeedback/
    > http://mapreporter.navteq.com/
    >
    > Though it might be while before your reported error gets fixed, I
    > presume TeleAtlas/NavTeq will check it against other surces or survey it
    > first. And then it may be some time after that before the updated map
    > actually appears on the GPS devices.
    >


    In some cases, "some time" may mean several years! Unless GPS users have
    signed up for automatic updates, they will only buy updated maps every
    now and then, when enough things have changed to make it worthwhile.
    --
    Cheers,
    Roger
    ____________
    Please reply to Newsgroup. Whilst email address is valid, it is seldom
    checked.
     
    Roger Mills, Jun 9, 2011
    #5
  6. gizmot

    Jack Rabbitt Guest

    "gizmot" <> wrote in message
    news:...
    >
    > Sorry I am new, but cheesed off.
    >
    > Does anyone know who you complain to when people and deliveries with sat
    > navs keep being sent to the wrong road?
    > This has been happening for years. I am really feed up, I keep waiting
    > in and then getting phone calls to say they are lost and are in the
    > estate next to ours. The problem is that with the one way system it is a
    > long way around from where they are being sent, to our house. If I know
    > they are using a sat nav I usually tell them to go via a certain road
    > and they get to me. However, I sometimes forget as we don't use one
    > ourselves, to mention it. The problem is that it looks like you can
    > drive through from the road they are sent to into our estate, but you
    > can't. There have been bollards there for over 30 years. I don't
    > understand it as when you put our postcode in to google it comes up with
    > our Close (all have the same postcode), yet put it into a sat nav and it
    > goes to the next estate which is a totally different postcode!
    >
    >



    You blame them for not being able to read a map & check where they are going
    prior to departure!

    How was it done a few years ago without satnavs?
    Oh, the delivery person would call on a mobile phone while driving lost
    through the town....

    How was it done before mobile phones, and the phoneboxes were all vandalised
    to make a call!?!?
     
    Jack Rabbitt, Jun 14, 2011
    #6
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