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Sat Nav Post Code Complaint any help?

 
 
gizmot
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      06-07-2011, 06:10 PM

Sorry I am new, but cheesed off.

Does anyone know who you complain to when people and deliveries with sat
navs keep being sent to the wrong road?
This has been happening for years. I am really feed up, I keep waiting
in and then getting phone calls to say they are lost and are in the
estate next to ours. The problem is that with the one way system it is a
long way around from where they are being sent, to our house. If I know
they are using a sat nav I usually tell them to go via a certain road
and they get to me. However, I sometimes forget as we don't use one
ourselves, to mention it. The problem is that it looks like you can
drive through from the road they are sent to into our estate, but you
can't. There have been bollards there for over 30 years. I don't
understand it as when you put our postcode in to google it comes up with
our Close (all have the same postcode), yet put it into a sat nav and it
goes to the next estate which is a totally different postcode!




--
gizmot
 
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Swifty
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      06-08-2011, 01:29 PM
On Tue, 7 Jun 2011 19:10:01 +0100, gizmot
<(E-Mail Removed)> wrote:

>they are lost and are in the estate next to ours.


You're not Mr Wickes, living in that huge warehouse thing in
Basingstoke, are you? That's exactly what happened to me when I tried
to find my way to their postcode.

This is all down to satnav updates. Either postcode boundaries, or
inaccessible roads.

My TomTom allows me to register road changes (I recently removed an
island exit which had been closed off with bollards). My updates get
promoted to other people who trust me, and ultimately to the native
maps used by TomTom. I also dabble in a little speed limit fixing
where necessary.

However, I doubt that the SatNav's used by delivery vehicles get
updated very often.

--
Steve Swift
http://www.swiftys.org.uk/swifty.html
http://www.ringers.org.uk
 
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Craig Wallace
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      06-08-2011, 11:55 PM
On 07/06/2011 19:10, gizmot wrote:
> Sorry I am new, but cheesed off.
>
> Does anyone know who you complain to when people and deliveries with sat
> navs keep being sent to the wrong road?
> This has been happening for years. I am really feed up, I keep waiting
> in and then getting phone calls to say they are lost and are in the
> estate next to ours. The problem is that with the one way system it is a
> long way around from where they are being sent, to our house. If I know
> they are using a sat nav I usually tell them to go via a certain road
> and they get to me. However, I sometimes forget as we don't use one
> ourselves, to mention it. The problem is that it looks like you can
> drive through from the road they are sent to into our estate, but you
> can't. There have been bollards there for over 30 years. I don't
> understand it as when you put our postcode in to google it comes up with
> our Close (all have the same postcode), yet put it into a sat nav and it
> goes to the next estate which is a totally different postcode!


Most GPS devices use map data from either TeleAtlas or Navteq. You can
report errors on their websites:
http://mapinsight.teleatlas.com/mapfeedback/
http://mapreporter.navteq.com/

Though it might be while before your reported error gets fixed, I
presume TeleAtlas/NavTeq will check it against other surces or survey it
first. And then it may be some time after that before the updated map
actually appears on the GPS devices.

--
Craig Wallace
http://craig.neogeo.org.uk
http://www.neogeo.org.uk
 
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Chris Blunt
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      06-09-2011, 12:58 AM
On Tue, 7 Jun 2011 19:10:01 +0100, gizmot
<(E-Mail Removed)> wrote:

>
>Sorry I am new, but cheesed off.
>
>Does anyone know who you complain to when people and deliveries with sat
>navs keep being sent to the wrong road?


You complain to the delivery company if you are their customer. If
not, complain to the company who you ordered the goods from.

It's their responsibility to find their way to your place. If any
tools they use to help them achieve that are not up to the job, that's
their problem.

Chris
 
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Roger Mills
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      06-09-2011, 10:08 AM
On 09/06/2011 00:55, Craig Wallace wrote:

>
> Most GPS devices use map data from either TeleAtlas or Navteq. You can
> report errors on their websites:
> http://mapinsight.teleatlas.com/mapfeedback/
> http://mapreporter.navteq.com/
>
> Though it might be while before your reported error gets fixed, I
> presume TeleAtlas/NavTeq will check it against other surces or survey it
> first. And then it may be some time after that before the updated map
> actually appears on the GPS devices.
>


In some cases, "some time" may mean several years! Unless GPS users have
signed up for automatic updates, they will only buy updated maps every
now and then, when enough things have changed to make it worthwhile.
--
Cheers,
Roger
____________
Please reply to Newsgroup. Whilst email address is valid, it is seldom
checked.
 
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Jack Rabbitt
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Posts: n/a
 
      06-14-2011, 07:47 PM

"gizmot" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Sorry I am new, but cheesed off.
>
> Does anyone know who you complain to when people and deliveries with sat
> navs keep being sent to the wrong road?
> This has been happening for years. I am really feed up, I keep waiting
> in and then getting phone calls to say they are lost and are in the
> estate next to ours. The problem is that with the one way system it is a
> long way around from where they are being sent, to our house. If I know
> they are using a sat nav I usually tell them to go via a certain road
> and they get to me. However, I sometimes forget as we don't use one
> ourselves, to mention it. The problem is that it looks like you can
> drive through from the road they are sent to into our estate, but you
> can't. There have been bollards there for over 30 years. I don't
> understand it as when you put our postcode in to google it comes up with
> our Close (all have the same postcode), yet put it into a sat nav and it
> goes to the next estate which is a totally different postcode!
>
>



You blame them for not being able to read a map & check where they are going
prior to departure!

How was it done a few years ago without satnavs?
Oh, the delivery person would call on a mobile phone while driving lost
through the town....

How was it done before mobile phones, and the phoneboxes were all vandalised
to make a call!?!?


 
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      03-10-2012, 04:00 PM
motors can not find
 
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      03-10-2012, 04:01 PM
phonebox were all
 
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      03-10-2012, 04:01 PM
Othes GPS service mod
 
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      03-10-2012, 04:02 PM
Service mod by kliakang
 
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