The title says it all. While upgrading to version 3.10 (from 3.00), my
computer froze, and now my eTrex Venture HC won't turn on at all.

I pretty much know that the freeze corrupted everything, and only
Garmin can fix it. I have tried a master reset, but to no avail.

I would just like to know if this has ever happened to anyone else,
and if Garmin fixed your unit, or sent you a new/refurbished unit
back, and if you were under warranty, if the warranty covered the
repair cost.

When I send my unit in, if they send me a refurbished one back, it
better darn well be in just as good or better condition then the near-
perfect unit i'm sending them!

-Trent

Bearcat wrote:
> The title says it all. While upgrading to version 3.10 (from 3.00), my
> computer froze, and now my eTrex Venture HC won't turn on at all.
>
> I pretty much know that the freeze corrupted everything, and only
> Garmin can fix it. I have tried a master reset, but to no avail.
>
> I would just like to know if this has ever happened to anyone else,
> and if Garmin fixed your unit, or sent you a new/refurbished unit
> back, and if you were under warranty, if the warranty covered the
> repair cost.
>
> When I send my unit in, if they send me a refurbished one back, it
> better darn well be in just as good or better condition then the near-
> perfect unit i'm sending them!
>
> -Trent

Have you called Garmin support?

"Bearcat" <(E-Mail Removed)> schreef in bericht
news:8975e3c4-5d26-448a-a8d0-(E-Mail Removed)...
> The title says it all. While upgrading to version 3.10 (from 3.00), my
> computer froze, and now my eTrex Venture HC won't turn on at all.
>
> I pretty much know that the freeze corrupted everything, and only
> Garmin can fix it. I have tried a master reset, but to no avail.
>
> I would just like to know if this has ever happened to anyone else,
> and if Garmin fixed your unit, or sent you a new/refurbished unit
> back, and if you were under warranty, if the warranty covered the
> repair cost.
>
> When I send my unit in, if they send me a refurbished one back, it
> better darn well be in just as good or better condition then the near-
> perfect unit i'm sending them!
>
> -Trent


Try to load the frimware again by connecting it, selecting upload
on the computer and turn the Garmin on.
Worked here once.

Edmund

TulsaOK said:
>Have you called Garmin support?

Yes, I am working things out with them at the moment. Garmin says they
will exchange my dead unit for a brand-new one for free, but I am in
Canada, and I don't want to pay the hefty international duty costs to
get it through to the US.

Edmund said:
> Try to load the frimware again by connecting it, selecting upload
> on the computer and turn the Garmin on.

Thanks, but the unit needs to be turned on for the computer to detect
it, but it won't turn on at all.

Bearcat wrote:
> TulsaOK said:
>> Have you called Garmin support?
>
> Yes, I am working things out with them at the moment. Garmin says they
> will exchange my dead unit for a brand-new one for free, but I am in
> Canada, and I don't want to pay the hefty international duty costs to
> get it through to the US.
>
> Edmund said:
>> Try to load the frimware again by connecting it, selecting upload
>> on the computer and turn the Garmin on.
>
> Thanks, but the unit needs to be turned on for the computer to detect
> it, but it won't turn on at all.

Secret key strokes, that's one possible answer.

http://gpsinformation.org/dale/secret.htm

http://media.wiley.com/product_data/...0764584243.pdf

http://www.advrider.com/forums/showthread.php?t=9791

Those are all well known secrets (that's a conundrum, no?).

Jack

--
Jack Erbes in Ellsworth, Maine, USA (jacker at midmaine dot com)
(also receiving email at jackerbes at roadrunner dot com)

Jack Erbes wrote:
> Bearcat wrote:
>> TulsaOK said:
>>> Have you called Garmin support?
>>
>> Yes, I am working things out with them at the moment. Garmin says they
>> will exchange my dead unit for a brand-new one for free, but I am in
>> Canada, and I don't want to pay the hefty international duty costs to
>> get it through to the US.
>>
>> Edmund said:
>>> Try to load the frimware again by connecting it, selecting upload
>>> on the computer and turn the Garmin on.
>>
>> Thanks, but the unit needs to be turned on for the computer to detect
>> it, but it won't turn on at all.
>
> Secret key strokes, that's one possible answer.
>
> http://gpsinformation.org/dale/secret.htm
>
> http://media.wiley.com/product_data/...0764584243.pdf
>
> http://www.advrider.com/forums/showthread.php?t=9791
>
> Those are all well known secrets (that's a conundrum, no?).
>
> Jack
>
More of an oxymoron.

Jack wrote:
> Secret key strokes, that's one possible answer.
>
> http://gpsinformation.org/dale/secret.htm
>
> http://media.wiley.com/product_data/...0764584243.pdf
>
> http://www.advrider.com/forums/showthread.php?t=9791
>
> Those are all well known secrets (that's a conundrum, no?).
>
> Jack

It struck me funny, that second link is from the book "Hacking GPS" by
Kathie Kingsly-Hughes. I know because I own that book! Other than
that, no, either I have already tried those special key strokes or
they didn't work.

-Trent

On Jan 22, 7:26*pm, Bearcat <tre...@msn.com> wrote:
> The title says it all. While upgrading to version 3.10 (from 3.00), my
> computer froze, and now my eTrex Venture HC won't turn on at all.
>
> I pretty much know that the freeze corrupted everything, and only
> Garmin can fix it. I have tried a master reset, but to no avail.
>
> I would just like to know if this has ever happened to anyone else,
> and if Garmin fixed your unit, or sent you a new/refurbished unit
> back, and if you were under warranty, if the warranty covered the
> repair cost.
>
> When I send my unit in, if they send me a refurbished one back, it
> better darn well be in just as good or better condition then the near-
> perfect unit i'm sending them!
>
> -Trent


When loading the software via web updater for my friend the power vent
out after the old software was erased and before new one was loaded
in. when I turned 60csx off and on the message on the screen was ,
MISSING SOFTWARE. To fix the problem I downloaded the software from
Garmin site and loaded it strait without web updater.It worked
perfectly.

On Jan 23, 8:54*pm, slo...@hotmail.com wrote:
> On Jan 22, 7:26*pm, Bearcat <tre...@msn.com> wrote:
>
>
>
>
>
> > The title says it all. While upgrading to version 3.10 (from 3.00), my
> > computer froze, and now my eTrex Venture HC won't turn on at all.
>
> > I pretty much know that the freeze corrupted everything, and only
> > Garmin can fix it. I have tried a master reset, but to no avail.
>
> > I would just like to know if this has ever happened to anyone else,
> > and if Garmin fixed your unit, or sent you a new/refurbished unit
> > back, and if you were under warranty, if the warranty covered the
> > repair cost.
>
> > When I send my unit in, if they send me a refurbished one back, it
> > better darn well be in just as good or better condition then the near-
> > perfect unit i'm sending them!
>
> > -Trent
>
> When loading the software via web updater for my friend the power vent
> out after the old software was erased and before new one was loaded
> in. when I turned 60csx off and on the message on the screen was ,
> MISSING SOFTWARE. To fix the problem I downloaded the software from
> Garmin site and loaded it strait without web updater.It worked
> perfectly.- Hide quoted text -
>
> - Show quoted text -

I have never even used the webupdater before. I just download the
update program and run it from there.

Bearcat a écrit :
> The title says it all. While upgrading to version 3.10 (from 3.00), my
> computer froze, and now my eTrex Venture HC won't turn on at all.
>
> I pretty much know that the freeze corrupted everything, and only
> Garmin can fix it. I have tried a master reset, but to no avail.
>
> I would just like to know if this has ever happened to anyone else,
> and if Garmin fixed your unit, or sent you a new/refurbished unit
> back, and if you were under warranty, if the warranty covered the
> repair cost.
>
> When I send my unit in, if they send me a refurbished one back, it
> better darn well be in just as good or better condition then the near-
> perfect unit i'm sending them!
>
> -Trent

Maybe this article can inspire you (although it concerns a GPSmap60csx
instead of a eTrex):
http://brilliantcorners.org/nodes/87...n-gpsmap-60csx

gr.
aoristos