I've just had my Garmin Edge 705 replaced under warranty (it leaked in
a heavy rain shower).

Garmin Australia tell me my Garmin Lifetime subscription is not valid
for this device & won't work. The fact that it HAS been working fine
for the last 9 months did not seem to change their minds on this.
Anyone heard anything about this?

Garmin Australia say that the Lifetime subs are ONLY valid for
motoring specific devices. Wonder how my GPS Map 60CSx has been
running updates all this time?

Can't get any sense out of anyone in Garmin Australia, and emails to
Garmin US refer me back to Garmin Aus.

Karen


If you can't be a good example, then you'll just have to be a horrible warning.' Catherine Aird

On Fri, 11 Mar 2011 08:54:33 +1000, Duracell Bunny <(E-Mail Removed)>
wrote:

>I've just had my Garmin Edge 705 replaced under warranty (it leaked in
>a heavy rain shower).
>
>Garmin Australia tell me my Garmin Lifetime subscription is not valid
>for this device & won't work. The fact that it HAS been working fine
>for the last 9 months did not seem to change their minds on this.
>Anyone heard anything about this?
>
>Garmin Australia say that the Lifetime subs are ONLY valid for
>motoring specific devices. Wonder how my GPS Map 60CSx has been
>running updates all this time?
>
>Can't get any sense out of anyone in Garmin Australia, and emails to
>Garmin US refer me back to Garmin Aus.
>
In the US, I think the usual approach from Garmin is to transfer to the new
device if the replacement is from Garmin.
--
Carl Heinz
(E-Mail Removed)
(Remove number)

On Thu, 10 Mar 2011 16:57:35 -0800, Carl Heinz <(E-Mail Removed)>
wrote:

>On Fri, 11 Mar 2011 08:54:33 +1000, Duracell Bunny <(E-Mail Removed)>
>wrote:
>
>>I've just had my Garmin Edge 705 replaced under warranty (it leaked in
>>a heavy rain shower).
>>
>>Garmin Australia tell me my Garmin Lifetime subscription is not valid
>>for this device & won't work. The fact that it HAS been working fine
>>for the last 9 months did not seem to change their minds on this.
>>Anyone heard anything about this?
>>
>>Garmin Australia say that the Lifetime subs are ONLY valid for
>>motoring specific devices. Wonder how my GPS Map 60CSx has been
>>running updates all this time?
>>
>>Can't get any sense out of anyone in Garmin Australia, and emails to
>>Garmin US refer me back to Garmin Aus.
>>
>In the US, I think the usual approach from Garmin is to transfer to the new
>device if the replacement is from Garmin.

Yes, it's the same here. I think the guy on the hell desk had no idea
what he was on about ... he told me that according to his information
screen, I did have a lifetime subscription for the unit, but I'd never
used it once (I have, each update since purchase 11 months ago)

They did transfer the licences to the new unit, but only after I got a
bit sarky with him. No problems downloading the maps to the unit.
Now, if Garmin Australia could only give us accurate maps that show
all the bridges in our capital cities, I'll be happy

Karen


If you can't be a good example, then you'll just have to be a horrible warning.' Catherine Aird

On Mon, 14 Mar 2011 18:49:32 +1000, Duracell Bunny <(E-Mail Removed)>
wrote:

>Yes, it's the same here. I think the guy on the hell desk had no idea
>what he was on about ... he told me that according to his information
>screen, I did have a lifetime subscription for the unit, but I'd never
>used it once (I have, each update since purchase 11 months ago)
>
>They did transfer the licences to the new unit, but only after I got a
>bit sarky with him. No problems downloading the maps to the unit.
>Now, if Garmin Australia could only give us accurate maps that show
>all the bridges in our capital cities, I'll be happy
>
>Karen

Glad to hear it eventually worked out.
--
Carl Heinz
(E-Mail Removed)
(Remove number)

Duracell Bunny wrote:

> Now, if Garmin Australia could only give us accurate maps that show
> all the bridges in our capital cities, I'll be happy

You can always use free OpenStreetMap maps as an alternative.
And if a bridge is missing, you can add it yourself to the
master map at: www.osm.org

Free Australian routable OSM maps:
http://www.osmaustralia.org/garminroute.php Cycle path maps are
also available.

Buy a spare memory card to suit your Garmin, and put the OSM
maps on it.

Lots more background info here:
http://wiki.openstreetmap.org/wiki/OSM_Map_On_Garmin

John