"Jon" <nospam"(E-Mail Removed)> wrote in message
news:6hv%l.27480$(E-Mail Removed)...
> Its sad the way they stop supporting their products. Garmin offers a life
> time of map updates. I will think Garmin the next time.
>
> Thank you for contacting Magellan Technical Support. As I understand, you
> want to know when will the 2009 map update for the Magellan Crossover be
> available.
>
> Upon checking our database, we see that the Magellan Crossover GPS is
> already out of production for quite sometime and according to all the
> information that we have the ''CrossoverGPS NA Map and Software Update
> V2'' is the last map update that will be available for your unit. Since,
> we can't offer any support for your GPS unit, the best offer we could give
> you would be our Customer Loyalty Program (CLP). In the program we would
> take your old unit back and offer you a new unit with all of the latest
> technological advance, updated maps and a full 1 year manufacturers
> warranty at a portion of what you would pay for a new unit at a retail
> location.
>
> Kindly email us back if you would like to trade in your unit for a new
> model so we can give you more information and to assist you with the
> process you may call our hot line 1-800-707-9971. Press "Option 4" for
> Technical Assistance and then press "Option 4" for your unit.
>
> We do hope that we have answer all of your concern for today.
>
I contacted them thanks for the info. Depending on which GPS you want is
what they will give on a trade.
I think its pretty bad that my GPS is only 1 year old and its no longer
supported. They didn't blink a eye when they still sold them for full price.
I did get mine on Ebay very reasonable but look how many people paid full
price just to find out its no longer supported.
I liked the interface of my GPS over the Garmin. I have a friend with one, I
don't remember the model number of it. It doesn't show the split screen when
you get to your turn like mine. That is a useful feature I like on my
motorcycle. I don't even have to look down at my GPS. I can see at a glance
the screen splits and I know my turn is just ahead. Maybe my friends Garmin
is the only one that don't have that feature, maybe the others do. But, when
this GPS takes a dive I'm buying a Garmin and getting the life time updates
they offer on their web site. It cost just over 100 bucks but it would be
well worth it over having a GPS out dated in less than 1 year after buying
it.
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